Expires 06/01/2021

Specialty Pharmacy

Your partner in navigating the ins and outs of prescriptions — at no extra cost.

Alto Pharmacy Technician

Alto Pharmacist

At Alto, we’re obsessed withour missionto improve quality of life for everyone who needs the help of medicine. Our mission guides us in all we do and every decision we make. 

Services that reduce travel and encourage social distancing are now more essential than ever, not only for vulnerable populations but all of us as members of our communities. Alto’s free same-day doorstep delivery ensures you have safe and reliable access to medications in this time of uncertainty. 

Hear first-hand from members of the Alto technology teams.

Alto / Blog

In this post we’ll take you on a tour of our app including how to transfer and pay for a prescription, schedule upcoming deliveries, and message a pharmacist, all from your device. 

How to Make the Most of the Alto Pharmacy App

The Alto app puts pharmacy at your fingertips. With a nearly perfect customer rating, it’s one more way we make managing your medications easier and convenient. In this post we’ll take you on a tour of our app including how to transfer and pay for a prescription, schedule upcoming deliveries, and message a pharmacist, all from your device. 

Download the Alto Pharmacy app today to get started. 

Have prescriptions at other pharmacies? It’s now even easier to transfer your prescriptions to Alto -  just take a photo of your current medication’s label and we’ll do the rest! Select “Add medications” from the main page in the app and upload a photo that clearly shows: 

Our team will coordinate the transfer, search for any savings on your medications, and reach out when it’s time to schedule your free delivery.

At the doctor’s office? Tell them your pharmacy of choice is Alto and show the staff our handy pharmacy info card. It’s available in the top left corner (click the Info Card icon) and pick the Alto location closest to you.  

As soon as your prescription is ready, we’ll send a text or give you a call to schedule your free delivery. It’s really that simple.

With our latest iOS app release, you can now check out with Apple Pay. This feature allows you to make contactless, secure purchases. To set up Apple Pay on your device, follow these instructions. 

You can also manage other payment options (including FSA/HSA, debit and credit cards, and automatic funds transfer) in the Payment Methods menu in your Account settings. And Android users - we didn’t forget you. We're working to integrate Google Pay in the near future. 

Our free, same-day courier delivery model means you’ll never need to go to the pharmacy again. Pick the day and delivery window that works best and let us know if we should deliver to your home or office. You can designate a safe place for packages to be left if you won’t be home. We also offer contact-free signature capture for those expensive medications. 

Your medications will be hand-delivered by a member of our local courier team. Not sure if we deliver to your neighborhood? View our full list of locations here.

Busy schedules mean it can be hard to remember when to take your medications. With custom medication reminders, it’s easier to stay on top of your prescriptions. Head to “Reminders,” select the prescription you’d like to set a reminder for and input the specifics of your medication’s schedule: day(s) of the week, time(s) of day, amounts.

You’ll receive a push notification at the scheduled time and once you've taken your medication, you can check off the dose in the app to track your progress. To turn on push notifications select “Settings” on your phone, tap “Notifications,” and select “Allow notifications” for the Alto app.

Future You will thank you when you turn on Auto Refills for recurring medications to automatically receive refill deliveries right on schedule. Plans change? We’ll confirm the delivery ahead of time in case there’s anything you need to update. 

From your Meds list: open an active prescription to view medication details, your last copay and next available delivery date. Turn on Auto Refills to receive your next delivery a few days before your current supply runs out.

From your cart: turn on Auto Refills during checkout so your next delivery is automatically scheduled.

From your Account settings: view and edit details for all active eligible medications, enroll eligible medications,* and schedule deliveries in the Auto Refill menu.

Questions about coverage, copays or medication side effects? First time taking an injectable medication? Our pharmacists are available to provide advice via in-app secure messaging. 

We take your privacy seriously - our in-app messaging is built with industry-standard encryption and data security practices. Our pharmacists and care team are just a text, chat, or an email away: Monday through Friday 6 am - 9 pm PT ( 9 am - 12 midnight ET) and Saturday and Sunday from 7 am - 6 pm PT (10 am - 9 pm ET).

We’re here to support you with exceptional pharmacy care every step of the way. Our team will look for any available savings to help you get the lowest price, and we’ll deliver your medications to your home for free. 

You can also switch to Alto in minutes by going online at alto.com or by calling us at 1(800) 874-5881. For more information on how to transfer a prescription to Alto visit here.

*Automatic refills are only available for prescription medications that have refills remaining on the prescription and are not available for controlled substances. Some insurance plans may also limit automatic refills.

How to Make the Most of the Alto Pharmacy App 

Here at Alto we’re proud to support RESOLVE and National Infertility Awareness Week 2021. Learn more about who infertility actually affects and available family building resources.

National Infertility Awareness Week 2021

Here at Alto we’re proud to support RESOLVE and National Infertility Awareness Week 2021. This annual week of education and events seeks to increase awareness and acceptance of a disease often misunderstood. The truth is, infertility can affect anyone, regardless of age, race or gender.

If you are struggling with infertility, know that you are not alone. Alto’s dedicated fertility pharmacy team is here to support you. Together with RESOLVE we aim to reduce the stigma around infertility and increase awareness of available family building resources.

Infertility is defined as the inability to get pregnant after twelve months or more of unprotected sex. It’s often assumed to only affect women, but let's take a look at some of the surprising truths of infertility:

Studies suggest that Black women are twice as likely to face infertility as white women.

One-third of infertility cases stem from male factors — including low sperm production, chronic health problems, and lifestyle choices.

Approximately 25% of infertile couples have more than one contributing cause.

Knowing where to begin when exploring family building options can feel overwhelming. Consider finding a support group and learning about other’s journeys. Every path is unique but a solid support system is equally beneficial.

Fertility Patient Story: Tiffany Shares Her Experience with Alto

IVF & Egg Freezing: What to Expect and How to Prepare

Rev. Dr. Stacey L. Edwards-Dunn on Her Mission To Improve Black Fertility Care

What to Consider When Selecting a Fertility Pharmacy 

Your Choice of Fertility Pharmacy Matters	

We are committed to providing exceptional fertility pharmacy care and doing our part to reduce the stigma around infertility. Our dedicated fertility pharmacy team understands the concerns of those affected by infertility. We've supported over 30,000 fertility patients with their medication needs, providing personalized support and cost-effective access to prescriptions that are key to treatment plans.

We work tirelessly behind-the-scenes to provide a better pharmacy experience, with pharmacist-led injection training, thoughtfully packaged supplies and ancillaries, insurance benefits coordination, and financing support.

Choosing the right fertility pharmacy can make all the difference. Learn more about our individualized approach and commitment to providing exceptional fertility pharmacy care.

National Infertility Awareness Week 2021 

In recognition of Women’s History Month, we highlight four women at Alto shaping the future of pharmacy. These leaders share their advice for women in the workplace, their unique super powers, and what they appreciate most about Alto's culture.

Celebrating Women at Alto Pharmacy

Liz Kelly, National Sales Manager Fertility 

I'm responsible for hiring, coaching and supporting the needs of the national fertility sales team. I also work closely with fertility business and operations teams to deliver on our clinic and customer promises.

Before joining Alto, I was finishing up a sabbatical where I spent my time volunteering on the board of a non-profit called ServeHAITI. Prior to that, I was the West Coast Area Business Director at EMD Serono and worked with Matt and Jaime [Alto’s co-founders] to secure a contract to distribute fertility meds when they were still working out of AG Pharmacy!

What do you appreciate the most about Alto's culture? 

Hands down my favorite part of being on the Alto team is that the patient is truly at the center of every decision we make. I value that we make business decisions with our mission in mind.

What do you like doing outside of work?  

Of late, my favorite pastime is heading to the dog beach with my rescue, Bodhi, who has been the best medicine to ease some of the COVID-19 isolation I experienced over the past year. Before the pandemic, I made sure to travel to at least one new international spot a year. I love the experience of getting exposed to all things about another culture: cuisine, culture, belief systems, language.

I like to think that my super power is seeing the greatness in others, sometimes before they see it in themselves.

I aspire to live by the motto "be the change you wish to see in the world." I encourage women to speak up for what they believe is right, even if nobody else agrees. That includes planning for your own career path and making it a priority to develop your skill sets so that you are prepared to climb the ladder that serves your own greatness.

I graduated from pharmacy school in May of 1979 and started working at AG Pharmacy after passing my boards later that year. I bought AG in 1998 when the previous owner wanted to retire - he had been with AG since it first opened in the early 60's.

My family moved to San Francisco from Hong Kong when I was five years old. Our story is one similar to those of many immigrant families who came to America looking for a better life in search of the American dream: own a home, have a car, raise children safely and give them the opportunity of a good education and a chance to have a better life. My parents raised their children here, emphasizing family, hard work and education. They lived their American dream, and I have them to thank for all that I am today.

What’s your favorite thing to do outside of work? 

I love to travel. There are so many unique places to visit in this world. With the different cultures, the food, and the amazing sceneries/landscapes, there are endless things to see and experience! 

The thing I appreciate most about Alto's culture is that everyone works so hard together to bring about the best pharmacy experience for all our customers. You can feel the energy and the motivation of all the Altoids. I cannot emphasize how amazing it is to be a part of this team and to watch Alto grow and evolve into the pharmacy of the future and the pharmacy of our dreams!

What’s your favorite memory thus far at Alto? 

In the very early days, when Alto was still Scriptdash Pharmacy, a customer needed to get her trigger shot [as part of a fertility protocol] within the next few hours. It was close to rush hour, and we had no couriers available to deliver to the South Bay. Our CEO Matt came to the rescue on his motorcycle, and off he went to make the delivery. It was such a wonderful and warm feeling to watch and cheer him on together. That is truly what Alto love is all about!

I manage our amazing IT Support team, helping all Altoids get the technology support they need, when they need it. 

For the better part of the last decade I have been managing IT Support teams. From Facebook and Twitter to Lyft and Uber, I’ve seen it all (or at least most of it!).

Our incredible dedication to our mission. In my short time here, I truly see us putting patients first, and it’s moving to see. 

What do you like doing outside of work? 

I’m a big traveler, but since COVID-19 has put a damper on that, I enjoy flying around Colorado with my partner in our vintage Beechcraft Bonanza. I also love hopping on my motorcycle and just exploring! 

I’m in love with Central and Eastern Europe. Some of my favorite places are Prague, Vienna and Budapest. 

Elnaz Moshfeghian, Senior Engineering Manager

I’m originally from Iran but moved a lot growing up, including Oklahoma, Australia, Qatar, Kuwait, and Chicago. I have been in San Francisco for the last six years. I stumbled across software engineering in college and found a passion for building products and teams. I joined Alto as the third engineer and this is now the largest company I’ve ever worked at. 

I lead a group of 20 engineers across three teams. Two teams are focused on getting prescriptions ready to schedule quickly and accurately, and one is focused on enabling faster, higher quality, and more enjoyable product development across the broader product and technology organization. My work involves a lot of collaboration, creativity, transparency, and flexibility. 

I was an early software engineer at a small startup; before that I was a hybrid software engineer and product manager at a design and development studio. 

I like how passionate everyone is about what they do. 

I’m at my best managing a crisis or finding a path through conflicting strong opinions. 

I want to start with some advice for our allies: get more curious about the experience of the women you work with and learn about ways you can support and amplify the work of the women around you. Diversity, equality and inclusion is a team sport and, even if we win a game or two, it’s about the continuous pursuit of excellence. 

For my fellow women at Alto, I wish I knew earlier to focus more on improving my craft and impact so I can get a seat at the table, rather than trying to juggle advocacy and my own work. Once you’re at the table, you can really advocate for hiring, growing, and retaining women. 

To learn more about the work of our six employee resource groups (ERG’s) focused on building community - including Umoja (Black), Auténtico (LatinX/Hispanic), Women (WOAA), Proud (LGBTQIA+), Asian/Pacific Islander, and Working Parents - read our 2020 Diversity, Equality and Inclusion Report. 

Are you passionate about shaping the future of pharmacy? Join us as we deliver our industry-leading pharmacy care to millions of Americans. 

If you have received a prescription delivery from Alto, chances are high that you’ve noticed a caramel sitting alongside your medications. Read on to learn more about Béquet Confection’s start and how this female-founded business remains successful twenty years later.

Béquet Confections: The Story Behind Alto Pharmacy’s Caramel

If you have received a prescription delivery from Alto, chances are high that you’ve noticed a caramel sitting alongside your medications. Alto’s co-founders knew early on that they wanted to include an unexpected moment of delight in each delivery: “We wanted to put a smile on our customers' faces, knowing that taking medicine may not always be the most pleasant experience,” shared Matt Gamache-Asselin, Alto’s CEO and co-founder. “After tasting Béquet’s caramel, we knew we found a winner.”

Read on to learn more about Béquet Confection’s start and how this female-founded business remains successful twenty years later. 

Béquet Confections was founded in 2001 by Robin Béquet and is now one of the largest gourmet caramel manufacturers in the U.S. Robin transformed her hobby into a full-fledged entrepreneurial endeavor at the encouragement of friends and family who couldn’t get enough of her gourmet caramel.

Twenty years later, Béquet Confections continues to delight customers across the nation with varieties such as Celtic Sea Salt®, Salt-Chocolate, and Butterscotch. They’ve received numerous accolades including the sofi™ award, presented by the Specialty Food Association, which is considered one of the most prestigious awards in the gourmet food industry. 

So what sets Béquet Gourmet Caramel apart from the competition? It’s about having a passion for doing something better than anyone else, and that starts with using high quality ingredients. 

The entire process takes place at a facility in Bozeman, Montana, the town where Robin originally started the business. Each batch of Bequet’s Celtic Sea Salt® caramel is hand-crafted under the watchful eye of a master caramel chef, and includes non-GMO sugar, antibiotic-free milk and, of course, authentic Celtic Sea Salt®. This particular grey salt is harvested from the north of France and undergoes a thorough sifting process. 

The raw ingredients are poured into small stainless steel kettles and slow-simmered to a very specific temperature. This a key component of the process as temperature dictates both the flavor and color profile of the finished sweets. Once the caramel is cooked to perfection, it is poured onto a cooling table and cut into strips. The staff then completes a quality control check to ensure the salt is evenly distributed  for the perfect balance of sweet and salty. 

Robin credits the community of Bozeman for supporting her dream and helping the business grow. Without the local assistance of retailers who took a chance on stocking the product, neighbors who championed for her, and even landlords who offered reduced rent, Béquet Confections wouldn’t be where it is today. 

Two years ago, Life is Sweet purchased Béquet Confections. “We’re proud to be a part of the Life is Sweet family of brands and look forward to continuing Robin’s legacy of producing the most exquisite gourmet caramel,” shared Lyndsey Althans, Director of Finance & Administration at Béquet Confections.

To learn more about Béquet Confections and find a local retailer near you, visit their site. Use the code ALTO20* to save 20% off your next online purchase. 

*Limit one use per customer, shipping fees are excluded. Not valid in stores or on previous orders; may not be combined with other offers. Béquet Confections reserves the right to terminate special offers without notice at any time.

With heart disease being the leading cause of death in the United States, knowing your family’s health history and the extent of your risk is key to managing your heart health.

How Your Family History Affects Your Heart Health

While you know that traits like the color of your eyes and hair, as well as maybe your love of coffee, have been passed down through your family, you might not realize the extent to which heredity can also influence aspects of your health. With heart disease being the leading cause of death in the United States, knowing your family’s health history and the extent of your risk is key to managing your heart health. Here’s how having heart disease in your family can affect your own heart’s health, what you can do, and everyday ways to keep your heart beating healthy. 

When people talk about heart disease, they’re usually referring to coronary heart disease (also referred to as coronary artery disease).This is the most common type of heart disease and leads to more than 370,000 deaths in the United States every year. 

Coronary heart disease results when plaque builds up on the walls of the arteries that lead to your heart. This buildup narrows the arteries, making it harder for blood to pass through, which can ultimately lead to a heart attack or stroke.

Common risk factors for heart disease include high LDL cholesterol, low HDL cholesterol (the “good” kind), stress, high blood pressure, obesity, diabetes, physical inactivity, smoking, being post-menopausal for women and being older than 45 for men.

According to the American Heart Association, your risk of heart disease is strongly linked to your family history. That means that if someone in your family has diabetes or high LDL cholesterol, for example, then you may be more prone to these heart disease risk factors as well. Similarly, if someone in your family has had a stroke, that makes you more likely to have one. 

To understand your genetic risk of heart disease, you need to first take a look at your family’s health history. You may not know the health history of your entire extended family and that’s okay. A key first step is to start learning the health history of your first-degree relatives: first your parents, then your siblings. Did either of your parents or siblings have a heart attack or stroke, or die from one, at an early age? If they did prior to age 55 for males or age 65 for females, then you’re at an increased risk of heart disease.

Additionally, there are other genetic factors to be aware of that can increase your risk of heart disease. Statistics from the American Heart Association show that African Americans are at a greater risk of high blood pressure, diabetes, and stroke; and about one in three Hispanics will have high blood pressure.

Your family’s home lifestyle and environment can also play a role in your heart health. Living in a household of smokers, for example, can increase your risk of heart disease, while a regular diet of fast food can trigger inflammation in your body and lead to an increased risk of high blood pressure and type 2 diabetes. 

Where you live can also be a factor. City and urban environments can expose you to more air pollution as well as poor water or food quality, which can all contribute to heart disease. 

What to do once you know your family’s health history

Once you have some idea of your immediate family’s health picture and any history of heart disease or risk factors, you’ll next want to assess your own risk. There are various heart attack risk calculators that can help you do this. These take into account your genetics as well as current diet and lifestyle habits to predict your chance of having a heart attack.

Sharing your personal heart disease risk and family history with your doctor is important because it can allow them to come up with a plan to help you lower your risk. Your doctor may also suggest certain medical tests to provide a more accurate diagnosis. A blood test, for example, can look for certain biomarkers in your bloodstream, like LDL cholesterol, that increase your heart disease risk. A heart scan, also known as a coronary calcium scan, can detect any calcium on the walls of your arteries.

You’ll also want to make sure you’re aware of any early heart attack warning signs to watch out for. If you experience symptoms such as chest pain or discomfort, shortness of breath during daily activities, or pain or discomfort in your arms, back, neck, or jaw, you should call 911 to get proper care as soon as possible.

If you discover that you have an extensive family history of cardiovascular disease or you’ve calculated your risk to be higher than average, does that mean you will end up with cardiovascular disease yourself? Not necessarily. Here are some of the things you can do to help reduce your risk. 

Once you have the results of any blood tests, your doctor will factor these into your family history and lifestyle habits to come up with a strategy to help you manage any heart disease risk. They’ll also discuss with you any risks and benefits of taking certain cardiovascular medications, if necessary. 

Adopting a heart-healthy lifestyle will also be a key part of any heart disease management plan. This includes avoiding foods that are high in saturated fat, salt, and sugar, as well as adding more healthy foods to your diet like nuts, fruits, vegetables, beans and fish. You’ll also want to make sure you’re getting enough sleep, managing stress, and staying active. For physical activity, the Department of Health and Human Services recommends at least 30 minutes of heart-pumping exercise such as brisk walking or riding your bike at least five days a week.

If you have any other health conditions such as high blood pressure or diabetes, control these by staying on top of your regimen prescribed by your doctor. You’ll also want to be aware of the other factors you might not realize can influence your risk of heart disease.

While it’s essential to be your own advocate when it comes to your health, we’re here to support you with exceptional pharmacy care every step of the way. If you are prescribed medications for your heart, our pharmacists would be happy to walk you through dosage instructions and answer your questions. We’ll look for any available savings to help you get the lowest price, and we’ll deliver your medications to your home for free. Simply tell your doctor to send your new prescription to Alto or contact our team - we’ll take care of the transfer for you.

This content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition.

Pre-exposure prophylaxis, or PrEP, is an HIV prevention method. Many people are still learning about the medication. Here are six PrEP myths debunked.

Debunking Common Myths about PrEP

Pre-exposure prophylaxis, or PrEP, is an HIV prevention method. Its most common form comes as an oral medication taken by those who don’t have HIV. PrEP can help prevent HIV from infecting and spreading through your system. Since PrEP is relatively new, many people are still learning about the medication. Here are six PrEP myths debunked.

First, let’s look at its efficacy. According to the Centers for Disease Control and Prevention (CDC), PrEP has been shown to reduce the risk of getting HIV from sex by 99% when taken as prescribed. And it can even reduce the risk to intravenous drug users by 74% if taken daily. Currently, the two FDA-approved PrEP medications are Truvada® and Descovy®.

Consistent use allows the medicine to remain present in the bloodstream of an HIV-negative individual. If you’re exposed to HIV, PrEP will block the invading virus from spreading throughout your body.

Myth: You don’t need to use condoms on PrEP.

PrEP provides protection from HIV, but it does not protect against other STDs like gonorrhea and chlamydia. Using condoms along with PrEP can help reduce your risk of contracting an STD.

Myth: You can start taking PrEP after you’ve been exposed. 
PrEP is for people who are at risk for HIV. According to the CDC, PrEP is not the right choice for people who may have been recently exposed to HIV. If you think you’ve been exposed in the last 72 hours, talk to your health care provider, an emergency room doctor, or an urgent care provider about post-exposure prophylaxis (PEP) immediately. 

Myth: PrEP is only for gay men. 
PrEP is recommended if you have an HIV-positive partner, a partner with multiple partners, or a partner whose HIV status is unknown. Truvada® is also specifically recommended for those taking drugs intravenously and who are at risk. Descovy® is not for those at risk through vaginal sex. 

Myth: You don’t need to take PrEP every day. 

PrEP is a both a daily prescription and on-demand medication depending on your situation and risk level. Studies have shown on-demand PrEP to be effective for gay and bisexual men having sex without a condom who are not at ongoing risk of HIV, but studies have yet to show the medications on-demand efficacy for heterosexual partners. The daily medication is for those with an ongoing risk of contracting HIV. In this situation, PrEP needs to be taken every day as prescribed for it to work effectively. If it’s not taken daily, there may not be enough medicine in your bloodstream to block the virus. 

To help you remember to take your PrEP pill, you can try our helpful Reminders feature in the Alto app that will let you know when it’s time for your next dose. To ensure you don’t run out of PrEP, you can also opt into auto refills so that we can reach out to you when you’re close to being due for your next delivery.

It’s true that paying for PrEP out-of-pocket can be costly. The good news is that most insurance plans and state Medicaid programs cover PrEP. There are also PrEP assistance programs that can help you get the medication for low or no cost, even if you don’t have insurance.

If you think PrEP may be right for you, make an appointment with your doctor or healthcare provider. They can answer any questions you have, write a prescription for you (PrEP is prescription-only), as well as help you set up your HIV test, which is required before you can start taking PrEP. If you don’t have a health care provider or can’t get a prescription from your doctor, organizations like Please Prep Me can help quickly connect you with a provider who can write you a prescription for PrEP. 

If you have additional questions, we recommend talking it over with your provider. When it comes to helping you set up auto refills, daily reminders, or to ensure you get your medications the day you need them, our team of expert pharmacists is here to help. We’ll also deliver your prescription for free and send you quarterly lab reminders. You can download the Alto mobile app from the App Store or Google Play to get started.

Reach out to our HIV speciality team at 1 (800) 874-5881 (call/text) or send us a message through our mobile app. 

Alto Pharmacy is recognized by Forbes as one of America’s Best Startup Employers in 2021, ranking 13th among 60 healthcare startups.

Alto Pharmacy Announced as One of Forbes Best Startup Employers

After discovering that half of all prescriptions aren’t even picked up—resulting in 125,000 avoidable deaths every year—we set out to build a new kind of pharmacy that focuses on the person behind every prescription.

Here at Alto, we’re transforming a $500 billion industry by reinventing what a pharmacy can do—from hand-delivering medications for free to offering on-call help by text or chat. Our customers are at the center of everything we do, and it shows. After delivering more than one million prescriptions, we have an NPS score of 86 and over a thousand five-star reviews on Yelp.

In addition to delivering a better pharmacy experience for everyone who needs medicine, we’re committed to cultivating a better workplace for for our team, every day. That’s why we’re honored to be recognized by Forbes as one of America’s Best Startup Employers in 2021, ranking 13th among 60 healthcare startups. Inclusion on the list was based on professional reputation, employee satisfaction, and growth, among other criteria. 

This accolade follows several others in recent months including LinkedIn’s Top Startups in 2020 and San Francisco Business Times Largest Bay Area Digital Health Companies in 2020. In addition, Alto’s CEO, Matt Gamache-Asselin, recently received recognition as one of The Top 25 Consumer Health Tech Executives of 2020 by The Healthcare Technology Report. 

“We have a lot to be proud of in the past year, especially in light of the challenges presented by the COVID-19 pandemic,” shared Gamache-Asselin. “I’m so proud of the hard work and commitment exhibited by every member of our team in providing exceptional pharmacy care in our communities. As we continue to expand our services to more and more people, we’ll also be growing our team of incredibly knowledgeable and caring professionals.”

Are you passionate about shaping the future of pharmacy? Join us as we  deliver our industry-leading pharmacy care to millions of Americans. 

For the full employers list and an overview of the selection methodology, head to the Forbes site. .

Alto Pharmacy Announced as One of Forbes Best Startup Employers 

Forbes 2021 America's best startup employers

Here’s what we know so far about the risk of COVID-19 for people with HIV, vaccine safety, and how to protect yourself from contracting COVID-19. 

What the COVID-19 Vaccine Means for Those With HIV

As of March, 2021, over 115 million people worldwide have been diagnosed with COVID-19. As the COVID-19 pandemic persists, many are wondering what the COVID-19 vaccine could mean for the 38 million people who are living with HIV: is it safe or does it pose a greater risk for these individuals? Here’s what we know so far about the risk of COVID-19 for people with HIV, vaccine safety, and how to protect yourself from contracting COVID-19. 

Are people living with HIV at a higher risk for COVID-19? 

Data is limited and experts are still learning exactly how COVID-19 affects those with HIV, but the Centers for Disease Control and Prevention (CDC) says that those who have HIV (and who are also on effective HIV treatment) generally have the same risk of contracting the virus as those who don’t have HIV. 

So, who is at greater risk? The CDC has evidence that shows older adults and people with certain underlying medical conditions like chronic obstructive pulmonary disease (COPD), type 2 diabetes, and a weakened immune system are at an increased risk for more severe cases of COVID-19. And since nearly half of those living with HIV in the United States are over 50 years old, those living with HIV are encouraged to follow all CDC guidelines to reduce the risk of COVID-19 exposure.

Experts have not found any significant evidence that those living with HIV will experience more severe COVID-19 outcomes; studies performed in Spain and in the United States on a Veterans aging cohort both found no difference in susceptibility to the virus in those with HIV.

Are COVID-19 vaccines safe for people living with HIV?

Yes. According to the United Nations Program on HIV/AIDS (UNAIDS), the COVID-19 vaccines currently being developed or approved by regulators are believed to be safe for most people, including those living with HIV. The COVID-19 vaccines, like other vaccines, undergo the same safety tests and are required to meet rigorous standards. 

Regulators have not yet found any evidence that people living with HIV are at a greater risk from the COVID-19 vaccine in terms of side effects than anyone else.

How does the vaccine work and what symptoms could I expect?

In a recent virtual town hall on COVID-19 and HIV hosted by Getting to Zero San Francisco, experts confirmed that the COVID-19 vaccine has been proven to help reduce the severity of illness from the virus. The vaccine could also prevent infection, reduce transmission, and lead to healthier communities. 

The COVID-19 vaccines work by helping our bodies develop immunity to the virus that causes COVID-19 without us having to actually contract the illness. The different vaccines work in slightly different ways to protect us, but all generally leave the body with a supply of cells that remember how to fight the virus in the future.

After receiving the COVID-19 vaccine, the process of building immunity can result in some people experiencing mild symptoms like a sore arm and mild fever or chills in the days following vaccination. If you have any pain or discomfort, you can talk to your doctor or pharmacist about over-the-counter medications.

How can people with HIV protect themselves from COVID-19?

As you’ve likely heard, the best way to keep from getting sick is simply to avoid exposure to the virus. Everyone, including people living with HIV, should keep taking everyday actions like wearing a mask, staying six feet away from those who don’t live with you, and avoiding crowds, to help avoid contracting and spreading COVID-19.

If you have HIV and are taking your HIV medicine, it’s important to continue doing so and follow any advice from your healthcare provider. This will help keep your immune system healthy and ready to fight off any infection. The CDC also recommends lifestyle practices like eating healthy foods, getting at least eight hours of sleep per night, and minimizing stress as much as you can.

If you develop any symptoms that indicate you might have COVID-19, the CDC recommends calling your healthcare provider and getting tested. Most people have mild illness and can recover at home. If you do develop severe symptoms, the CDC recommends you get emergency medical care immediately.

At Alto, we’re committed to ensuring you receive you medications safely and on time throughout the COVID-19 pandemic. Our pharmacy locations are fully stocked and our pharmacists are on hand to answer any questions and provide ongoing access to support and advice. Reach out to our HIV specialty team at 1-800-874-5881 (call/text) or send us a message through our mobile app. 

Whether you’re wondering if your child has asthma or they’ve already been diagnosed, here are the common symptoms to look out for, the treatment you can expect.

How to Manage Your Child’s Asthma

Of the over 19 million people who have asthma in the United States, nearly 6 million of them are children. This chronic disease makes it hard to breathe and thus can affect every aspect of your child’s life, from school to play. And with allergy season just around the corner, you might hear extra coughing and sneezing around the house. Whether you’re wondering if your child has asthma or they’ve already been diagnosed, here are the common symptoms to look out for, the treatment you can expect, and the impact COVID-19 could have on those with asthma.

What are the signs my child might have asthma?

The signs and symptoms of asthma can vary by child but, in general, some common signs your child might have the disease include coughing, shortness of breath, wheezing, and tightness in the chest. The severity of these will also vary, with some cases being mild and manageable and more severe cases requiring emergency care.

Symptoms appear when your child is exposed to triggers like pollen or smoke. Triggers cause the airways to become inflamed, which causes swelling and mucus production, and leads to an overall narrowing of the air passageway making it harder to breathe and leading to the above symptoms. 

Since symptoms of asthma can be signs of other ailments as well, it can be difficult to always know if what your child is experiencing is asthma. Coughing, for example, can also be a symptom of a cold or the flu. Another asthmatic symptom—wheezing—could also be caused by bronchitis or another respiratory problem. 

This is where other asthmatic signs like your child saying “I’m always coughing” or “My chest feels funny,” can be helpful. Either way, if your child shows any of these symptoms, it can be a good idea to make an appointment with your doctor so your child can start getting treatment if needed.

Your doctor will likely use a few different methods to test if your child has asthma. First, they’ll ask for your child’s medical history, where they can share symptoms and any triggers they may have noticed. Then the doctor will conduct a physical exam which will look at your child’s nose and throat, their breathing, and skin for any signs of allergic conditions. They may also conduct a series of lung function tests and a chest or sinus X-ray.

The doctor will then look at the results of these tests to discern if your child has asthma and what type. From there, they will develop a treatment plan based on the type and severity of your child’s symptoms.

A quick-relief inhaler may be enough to keep symptoms under control for mild cases of asthma. Depending on how your child is doing, more treatments can be added if needed. Maintenance treatments can help reduce the need for quick-relief inhalers. In fact, how often these inhalers are used is an indicator of asthma control for doctors and can help them determine the proper treatment plan. 

The second main aspect of treatment is avoiding triggers. The most common triggers include irritants such as air pollution, cold air, odors or smoke, as well as mold, dust mites, and pollen. Other triggers include sinus infections, exercise, heartburn, and allergic reactions.

Since the world is unpredictable, you can’t always control triggers, but you can take certain measures to help keep them in check, such as changing your diet when food reactions occur, minimizing smoking, and requesting an indoor air assessment. A variety of virtual asthma education classes and workshops are also offered online to help you learn best practices when it comes to prevention and treatment. 

What effect does COVID-19 have on my child’s asthma?

According to the CDC, those with moderate to severe asthma may be at an increased risk for more severe illness from the virus that causes COVID-19. To help reduce your risk, it’s recommended that you continue taking your current medicines, including any inhalers with corticosteroids in them. The CDC also recommends that you keep a 30-day supply of your asthma medications on hand so you don’t risk running out if you fall sick, need to quarantine, or otherwise can’t make it to the pharmacy.

In addition to these asthma-specific strategies, the everyday COVID-19 protocols of wearing a mask, socially distancing, and avoiding large crowds should be followed. If you’re worried that wearing a mask might affect asthma symptoms, research that came out last month showed that wearing a mask did not affect oxygen levels, regardless of whether the wearer had asthma or not. 

If you have concerns about your condition or think you may have been exposed to COVID-19, you should call your healthcare provider. If you don’t have a provider, you can contact your nearest community health center or health department. 

Many people live normal lives with proper asthma management. A good treatment plan, guidance from your doctor, and a reliable pharmacy can help you manage your child’s symptoms so they can keep doing most of those everyday activities they enjoy. 

We’re here to help your child breathe easier

Whether you need to get your child’s first inhaler or obtain prescription refills, Alto is here every step of the way. Our pharmacists are on hand to answer any questions and our pharmacies around the country are fully stocked with asthma medications. We’re prepared and ready to deliver your medicines throughout the COVID-19 pandemic. To ensure safety, we offer free, contactless drop-offs for every prescription, so you can get your refills on time in the comfort of your home. Reach out any time via text, phone call (1-800-874-5881), or in-app messaging.

Starting Friday, March 12, residents of the greater Dallas-Fort Worth metro area can now choose Alto’s same-day doorstep delivery for their pharmacy needs.

Hello, Dallas-Fort Worth!

Alto’s launch in the Dallas-Fort Worth market extends our industry-leading patient care model to even more Texans. 

Starting Friday, March 12, residents of the Dallas-Fort Worth metro area can now choose Alto’s same-day doorstep delivery for their pharmacy needs. 

At Alto, we believe it’s our job to ensure you have your medications at the best price, on time and with the support you need. We bring pharmacy to you - no more waiting in line, making an extra trip, or finding out your prescription isn’t ready to be picked up after you’ve already arrived. Our free doorstep delivery means your medications come directly to you on the day and time you select, and most medications are available the same-day. Stay up to date on your courier’s progress with text alerts or in our mobile app. 

Starting a new medication or doing an injection for the first time? Message a pharmacist with your questions, even in the evenings and on weekends. And we’re a full service pharmacy - we stock all major brand, generic, over-the-counter and specialty medications, meaning your entire family’s pharmacy needs can be managed in the Alto app and coordinated into one delivery.

Courier delivery windows
Monday - Friday: 6 - 9 pm CT
Saturday - Sunday: 2 - 5 pm CT

Walk-in hours
Monday - Friday: 9 am – 7 pm CT
Saturday - Sunday: 10 am - 5:30 pm CT

Dallas-Fort Worth residents interested in using Alto’s services for their medication needs can ask their doctor’s office to send all prescriptions to Alto Pharmacy (via ePrescribe, phone or fax). 

Have existing prescriptions at another pharmacy? Start a transfer online or give us a call at 1 (800) 874-5881, and we’ll handle the switch. 

Need to pick up? Our pharmacy is located at 475 State Highway 121, Suite 150, in Lewisville.

General customer support hours are Monday - Friday 9 am - 11 pm CT and Saturday - Sunday 10 am - 7 pm CT. Patients can reach out to Alto via phone/text at 1 (800) 874-5881, email or app.

Founded in 2015, Alto is a patient-centric digital pharmacy based committed to the health and wellbeing of you and your family. We provide free same-day delivery to your door seven days a week for prescriptions, but, more importantly, offer cost transparency, personalized in-app and phone support, and real-time coordination with doctors and insurance companies to get you the care that you need. Alto is headquartered in San Francisco with offices in Denver and currently delivers across the greater Bay Area, Los Angeles, Orange County, Seattle, Denver, Las Vegas, New York City, Houston and Dallas.

One key test—the A1C blood test—is critical to diagnosing and managing the disease. Here’s what the test measures, why it’s important, and how monitoring your glucose levels at home can help. 

What You Should Know About the A1C Test and Diabetes

An estimated 34 million children and adults in the United States have diabetes, while more than twice that—88 million—are living with prediabetes. What’s more, the American Diabetes Association (ADA) reports that another 7.3 million have diabetes, but don’t know it. One key test—the A1C blood test—is critical to diagnosing and managing the disease. Here’s what the test measures, why it’s important, and how monitoring your glucose levels at home can help. 

The A1C is a common blood test used to diagnose type 1 and type 2 diabetes as well as prediabetes. If you’re living with diabetes, the test is also used to monitor how well you’re managing your blood sugar, or glucose, levels.

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