The Basics

How does a Transfer work?

We’ll take care of it for you! Let us know which pharmacy to reach out to, and we’ll coordinate the transfer. Our pharmacists will then search for any savings on your medications. Because the transfer relies on your current pharmacy to provide information, it may take up to a few business days for the transfers to complete. When it’s ready, we’ll reach out to schedule your free delivery.

How does Alto work?

Ask your doctor to send your prescription directly to Alto or ask us to transfer refills from your old pharmacy. We’ll look for any savings, including coupons and assistance programs, and reach out when it’s time to schedule your free delivery.

Do you carry my medication?

Yes. As a full-service pharmacy, Alto can fill nearly all medications, including specialty, over-the-counter, brand, and generic. Alto’s pharmacists have deep expertise in many clinical areas, including heart and lung health, diabetes, fertility, HIV/PrEP/HRT, and more.

Will I be covered by my insurance?

Yes. We accept most major insurance plans, including government-administered plans, and always work to get you the lowest price. Please note that coverage varies by state. For up to date information on coverage in your area call us at 1 (800) 874-5881.

Will my medications cost more through Alto?

Nope! Your copay stays the same and delivery is always free. Our team works tirelessly behind-the-scenes to find you the best price — we’ve saved our patients more than $40 million on their medications.

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