“Patients always come first at Alto. I make sure I'm always going above and beyond, helping them to get the exact treatment they need, at the best possible prices.”

“At Alto, we focus on making an impact — for both patients and for each other. Because we develop such a personal relationship with our patients, we’re able to walk with them on their journey to better health.”

“We believe that being humble should be at the center of our work. Alto started off as a neighborhood pharmacy in San Francisco’s Mission District. We want to stay close to our roots and embody the student mindset, regardless of our position and tenure.”

“Thinking rigorously has been central to all of our work processes, from being introspective about our weaknesses and strengths, to having an open mind in every aspect of our work.”

“Before every interaction, we tell ourselves to pause and place ourselves in the other person’s shoes, be it a patient, provider, or teammate. We understand how vulnerable patients feel when they are interacting with us — so we vow to start with empathy.”