Alto / Our Story

A modern pharmacy with history.

illustration of the original Alto pharmacy in San Francisco, CA

What began as a beloved neighborhood pharmacy in San Francisco's Mission District is now setting a new standard of care.

Before we could start our own pharmacy, we knew we had to learn from the best. So we spent months shadowing the team at a family-run pharmacy in San Francisco’s Mission District. There, we sat in awe of the personal interactions that took place over the counter — from remembering birthdays and dog names to proactively warning customers about price changes.

photo image of an Alto customer receiving her prescription delivery

A pharmacy that knows you.

What people really needed was for their pharmacists to know them. Not just their home address, but their budgets, preferences, and routines. This connection made it easier for patients to navigate the complexities of healthcare, and have it fit into real life.

Powered by people who care.

Two Alto Pharmacists in our pharmacy location packing deliveries
At Alto, our talented team of pharmacists, engineers, and care specialists work tirelessly to raise the bar for what we can expect from a pharmacy.

Our impact

PATIENT ADHERENCE

70%

DRUG SAVINGS

$53m

*Based on a 21-day first fill window.