Contact Us
Medication Needs
Log into your Alto account to message our Care Team and connect with a pharmacist or care team member.
Send a message
Fertility Price Quote
Start the process by requesting a price quote. Our team will follow up within one business day with the best price for your medications.
For urgent inquiries, please reach us 1 (800) 874-5881.
FAQs
Common frequently asked questions
the basics
How does Alto work?
Do you carry my medication?
Will I be covered by my insurance?
Will my medications cost more through Alto?
How do I transfer my prescription from my old pharmacy to Alto?
How can I refill my medication?
How do I send a new prescription to Alto?
the basics
How does Alto work?
Do you carry my medication?
Will I be covered by my insurance?
Will my medications cost more through Alto?
How do I transfer my prescription from my old pharmacy to Alto?
How can I refill my medication?
How do I send a new prescription to Alto?
the basics
How does Alto work?
Do you carry my medication?
Will I be covered by my insurance?
Will my medications cost more through Alto?
How do I transfer my prescription from my old pharmacy to Alto?
How can I refill my medication?
How do I send a new prescription to Alto?
the basics
How does Alto work?
Do you carry my medication?
Will I be covered by my insurance?
Will my medications cost more through Alto?
How do I transfer my prescription from my old pharmacy to Alto?
How can I refill my medication?
How do I send a new prescription to Alto?
Pricing & Insurance
How much does it cost to use Alto?
Can I use my FSA/HSA with Alto?
Do you price match other pharmacies or accept prescription discount programs?
Pricing & Insurance
How much does it cost to use Alto?
Can I use my FSA/HSA with Alto?
Do you price match other pharmacies or accept prescription discount programs?
Pricing & Insurance
How much does it cost to use Alto?
Can I use my FSA/HSA with Alto?
Do you price match other pharmacies or accept prescription discount programs?
Pricing & Insurance
How much does it cost to use Alto?
Can I use my FSA/HSA with Alto?
Do you price match other pharmacies or accept prescription discount programs?
Delivery
How do I schedule a delivery?
Is Alto available in my neighborhood?
Is delivery free?
Who will deliver my medication?
Can someone else sign my delivery?
Do I need to be home for delivery?
Delivery
How do I schedule a delivery?
Is Alto available in my neighborhood?
Is delivery free?
Who will deliver my medication?
Can someone else sign my delivery?
Do I need to be home for delivery?
Delivery
How do I schedule a delivery?
Is Alto available in my neighborhood?
Is delivery free?
Who will deliver my medication?
Can someone else sign my delivery?
Do I need to be home for delivery?
Delivery
How do I schedule a delivery?
Is Alto available in my neighborhood?
Is delivery free?
Who will deliver my medication?
Can someone else sign my delivery?
Do I need to be home for delivery?
Support & Advice
Can I chat directly with the pharmacists?
Does Alto have specialists in my therapeutic area?
What are your hours of support?
Support & Advice
Can I chat directly with the pharmacists?
Does Alto have specialists in my therapeutic area?
What are your hours of support?
Support & Advice
Can I chat directly with the pharmacists?
Does Alto have specialists in my therapeutic area?
What are your hours of support?
Support & Advice
Can I chat directly with the pharmacists?
Does Alto have specialists in my therapeutic area?
What are your hours of support?
Account Support
How do I access my online account?
Is there an Alto app?
How can I schedule delivery and payment online?
Account Support
How do I access my online account?
Is there an Alto app?
How can I schedule delivery and payment online?
Account Support
How do I access my online account?
Is there an Alto app?
How can I schedule delivery and payment online?
Account Support
How do I access my online account?
Is there an Alto app?
How can I schedule delivery and payment online?
Fertility Support
Do you carry the fertility medications I need?
How much will my fertility medications cost?
Does Alto work with my fertility benefits program?
Does Alto offer any financial assistance?
Fertility Support
Do you carry the fertility medications I need?
How much will my fertility medications cost?
Does Alto work with my fertility benefits program?
Does Alto offer any financial assistance?
Fertility Support
Do you carry the fertility medications I need?
How much will my fertility medications cost?
Does Alto work with my fertility benefits program?
Does Alto offer any financial assistance?
Fertility Support
Do you carry the fertility medications I need?
How much will my fertility medications cost?
Does Alto work with my fertility benefits program?
Does Alto offer any financial assistance?
For Providers
How can Alto help my practice?
Do patients have to use the app in order to use Alto?
Do you carry specialty medications for my therapeutic area?
Is Alto free to use for my practice and for our patients?
For Providers
How can Alto help my practice?
Do patients have to use the app in order to use Alto?
Do you carry specialty medications for my therapeutic area?
Is Alto free to use for my practice and for our patients?
For Providers
How can Alto help my practice?
Do patients have to use the app in order to use Alto?
Do you carry specialty medications for my therapeutic area?
Is Alto free to use for my practice and for our patients?
For Providers
How can Alto help my practice?
Do patients have to use the app in order to use Alto?
Do you carry specialty medications for my therapeutic area?
Is Alto free to use for my practice and for our patients?
Tech Support
Login issues
How can I recover my password?
The "Forgot password" link isn't working.
I never recieved an email to reset my password.
Where can I update my account information?
I'm trying to add myself/other to my family account
I no longer have access to the email address associated with my Alto account
I need to update my email on my account
The app isn't working.
Tech Support
Login issues
How can I recover my password?
The "Forgot password" link isn't working.
I never recieved an email to reset my password.
Where can I update my account information?
I'm trying to add myself/other to my family account
I no longer have access to the email address associated with my Alto account
I need to update my email on my account
The app isn't working.
Tech Support
Login issues
How can I recover my password?
The "Forgot password" link isn't working.
I never recieved an email to reset my password.
Where can I update my account information?
I'm trying to add myself/other to my family account
I no longer have access to the email address associated with my Alto account
I need to update my email on my account
The app isn't working.
Tech Support
Login issues
How can I recover my password?
The "Forgot password" link isn't working.
I never recieved an email to reset my password.
Where can I update my account information?
I'm trying to add myself/other to my family account
I no longer have access to the email address associated with my Alto account
I need to update my email on my account
The app isn't working.
Resources
Our Locations
We offer same-day delivery and pickup nationwide, plus fertility med delivery to all 50 states.
Fertility Injection Guides
Videos to help you confidently administer all of your medications at home.
Our Blog
Read about our newest resources, service offerings, and company updates.
Fertility Price Quote
Request a quote here, and we'll respond within one business day with the best price.
How Alto Works
We make getting your prescription easy, with the best price and doorstep delivery.
Still have questions?
Call us: 1 (800) 874-5881
Secure message from your account
©2025 Alto Pharmacy. All rights reserved.
If you are using a screen reader and having difficulty reading our website, please call 1 (800) 874-5881
©2025 Alto Pharmacy. All rights reserved.
If you are using a screen reader and having difficulty reading our website, please call 1 (800) 874-5881
©2025 Alto Pharmacy. All rights reserved.
If you are using a screen reader and having difficulty reading our website, please call 1 (800) 874-5881
©2025 Alto Pharmacy. All rights reserved.
If you are using a screen reader and having difficulty reading our website, please call 1 (800) 874-5881