We offer the latest advice on how you can access the medications and services you need while protecting yourself from infection with COVID-19.

Navigating HIV Treatment and Prevention During COVID-19

Living with HIV during the COVID-19 pandemic

It’s been over six months since the first stay-at-home orders swept across the country, and we’re just beginning to replace widespread uncertainty about the coronavirus with real-world data. There’s still much we don’t know about how COVID-19 affects those living with HIV, but researchers are working quickly to glean insights from cases over the past months. 

Though our understanding is continually evolving and the data is limited, experts believe that people with HIV who are receiving treatment have the same risk for COVID-19 as the general population. We do know, however, that people with weakened immune systems are more likely to get severely sick from COVID-19, which underscores the already vital importance of preventing new HIV infections and ensuring access to treatment. 

If you are at risk of HIV infection or living with HIV, we encourage you to not put prevention or treatment on hold. It’s also crucial that you stick to the plan outlined by your doctor as closely as possible, especially by taking your medications correctly and on time. As your pharmacy, we’re here to help you overcome any challenges in maintaining your regimen that may arise. Let’s walk through the latest advice on how you can access the medications and services you need while protecting yourself from infection with COVID-19.

Is COVID-19 illness more severe in people living with HIV?

As we mentioned, when HIV is being treated, it does not seem to increase the risk of infection or severe illness. Those who are living with HIV and not on treatment or virally suppressed, however, may be at greater risk of COVID-19 complications. Additionally, older people living with HIV and those with other underlying health conditions may also be at greater risk of serious illness from COVID-19. It’s important to take precautions to protect yourself from COVID-19 infection by following CDC guidelines, such as wearing a mask, social distancing, and washing hands and high-touch surfaces often. 

We know that people living with HIV are more vulnerable to respiratory infections when their HIV is not well managed. That’s because their weakened immune systems may be unprepared to deal with an invading virus. For this reason, it’s incredibly important to continue your antiretroviral treatment (ART) as prescribed. If you are having difficulty continuing your treatment for any reason, talk with your healthcare provider right away.

What additional precautions should people living with HIV take?

The most important actions you can take for your health are to continue your HIV treatment and avoid potential exposure to the coronavirus. Follow the preventative guidelines outlined by the CDC to protect yourself and others from getting sick. Additionally, you should take the following precautions:

Keep your regular medical appointments and discuss ways you can reduce your risk of exposure to COVID-19 during your visits. Use telehealth services whenever possible; your doctor can advise you on the remote options available to you.

Keep at least a 30-day supply of your HIV medications on hand as well as any other medications or supplies you need to manage your health. If possible, ask for a three-month supply and choose a pharmacy that offers home delivery to avoid spending time in close contact with others while standing in lines. (Alto’s couriers will hand-deliver your medications to your doorstep, so you never have to worry about mail delays either!)

People living with HIV are at a higher risk of serious flu-related complications, make sure all your vaccinations are up-to-date, especially your flu shot.

The CDC recommends maintaining a healthy diet, aiming for 8 hours of sleep every night, and taking steps to reduce stress. 

If you start to feel sick, especially if you have a dry cough, fever, fatigue, and/or a loss of smell or taste, stay at home and contact your doctor immediately so you can determine your next steps. You will need to self-isolate to avoid spreading the coronavirus to others as you await instructions from your doctor. For this reason, we strongly recommend having a plan in place for if you get sick, including keeping 30 days’ worth of medications, food, and other supplies on hand.

How can I get tested for HIV during the COVID-19 pandemic?

It’s as important as ever to know your HIV status. If you’re at risk for HIV, talk to your healthcare provider about your options for getting tested. The CDC has stressed the importance of continued access to HIV testing and encourages people who are at risk for HIV infection to get tested in ways that support social distancing and stay-at-home orders (when they are in place), such as self-testing when possible. They have created this resource that lists self-testing services by state. You can also find in-person testing locations here. 

I’ve lost my insurance. How can I continue to get my HIV medication?

As we face this public health crisis, record numbers of people are also losing their jobs and employer-based coverage. If you’re currently uninsured or cannot afford your out-of-pocket costs, there are resources that can help. HIV.gov puts out this list of toll-free helplines that can help you find programs and services in your state to lower your treatment costs. They also list a variety of federal resources here. 

The AIDS Drug Assistance Program (ADAP), which is part of the Ryan White HIV/AIDS Program was created to help cover the cost of HIV-related prescription medications for people who have limited or no prescription drug coverage. Eligibility may vary by state, so find out more by using the ADAP Directory to identify your local program. 

How can I continue to access PrEP during the COVID-19 pandemic?

If you are at risk of HIV exposure, protecting yourself needs to remain a top priority. PrEP, or pre-exposure prophylaxis, is an HIV prevention method that's available by prescription. We explain more in our article, “All About PrEP for HIV Prevention.”

If you are already taking PrEP, talk to your provider about the possibility of telehealth options for the time being and see if you can get a prescription for a 90-day supply of PrEP. To find an in-person or online provider, visit one of the following websites:
PleasePrEPme.org
Greaterthan.org

If you need help paying for PrEP, there are assistance programs available that can cover the costs. PleasePrEPme.org maintains a comprehensive list of available resources here. 

What are some ways to cope with stress and anxiety right now?

It’s normal to experience heightened emotions during times of stress. And, unfortunately, some of the actions we are taking to protect ourselves, such as social distancing, can negatively impact our emotional well-being. Here are some ways you can protect your mental health and cope with the stress and uncertainty of the COVID-19 pandemic.

Unplug when you need to. It’s important to stay informed, however, the constant cycle of news reports and social media updates can become all-consuming and overwhelming. Take breaks from your devices when necessary and try to focus on reliable news sources and avoid social media accounts and websites that may be spreading rumors or false information.

Find soothing activities and practice them daily. Maybe you turn to a calming classic like meditation when you need to recharge or perhaps nothing makes you happier than whipping up a batch of chocolate chip cookies from scratch. Whatever helps you unwind is good for your emotional well-being and overall health. 

Stay on top of your health and wellness. Stress can disrupt your usual healthy habits. Try to move your body frequently, incorporate healthy foods, and get a full night’s sleep. You may not succeed every day and that’s okay. Just do your best to keep up your healthy habits most of the time. 

Seek help if you need it. If feelings of fear, anger, sadness, worry, or numbness interfere with your responsibilities for several days in a row or if you find yourself turning to unhealthy coping strategies like drugs or alcohol, please reach out for help. The CDC offers this list of free and confidential resources.

We are committed to ensuring you receive your HIV medications safely and on time throughout the COVID-19 pandemic. Our pharmacy locations are fully stocked, our couriers are ready, and our pharmacists can assist with coordinating early refills and longer fills. We offer free, contactless delivery, plus ongoing access to support and advice.  

Reach out to our HIV speciality team at 1 (800) 874-5881 (call/text) or send us a message through our mobile app. We’re available from 9 am - 9 pm PT Monday - Friday and 10 am - 6 pm PT on weekends.

This content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition.

If you are one of the thousands of womxn navigating these changes to your coverage, here’s what you should know about your options.

At Alto, we believe that affordable and equitable access to a medication as basic and fundamental as birth control should be protected by law.

A recent Supreme Court decision has changed the rules that employers must follow when determining what medications will be covered at no-cost by employer-sponsored insurance plans. Per the July 8th decision, employers can now opt out of providing no-cost coverage for contraceptives (previously required under the Affordable Care Act). This change may mean that you now have an increased out-of-pocket costs - or may have no insurance coverage at all - for your birth control medications.

Birth control is essential health care - nine in ten women will use contraceptives in their lifetime. At Alto, we believe that affordable and equitable access to a medication as basic and fundamental as birth control should be protected by law. 

If you are one of the thousands of womxn navigating these changes to your coverage, here’s what you should know about your options:

Generic options - If your current medication now has a high out-of-pocket cost, you can ask your healthcare provider if there are generic options or other alternatives to consider that may be more affordable, while still being safe and effective. 

Coupons and discounts - Ask your pharmacy to confirm they’ve checked for any available manufacturer coupons, copay cards, or savings programs that you may be eligible for.

Health savings account - If you have access to a health savings account (usually available with high deductible health plans), pay for your birth control with your HSA funds. HSA contributions are tax-free.

If you live in one of Alto’s service areas, we will automatically apply any available coupons, search for lower cost alternatives, and coordinate any switches with your healthcare provider so you can have affordable access to your medication, on schedule and without delays. 

Our pharmacies stock dozens of birth control options, all available for free, same-day courier delivery. Reach out to our pharmacists with any questions - we’re available seven days a week via phone, text, email or chat in our app.

1 https://www.guttmacher.org/fact-sheet/contraceptive-use-united-states, https://www.plannedparenthood.org/about-us/newsroom/press-releases/planned-parenthood-announces-nationwide-fight-for-birth-control

If you are one of the thousands of womxn navigating changes to your coverage, here’s what you should know about your options.

Tips for Navigating Birth Control Costs

Pre-exposure prophylaxis, or PrEP, is an HIV prevention method. Many people are still learning about the medication. Here are six PrEP myths debunked.

Debunking Common Myths about PrEP

Pre-exposure prophylaxis, or PrEP, is an HIV prevention method. Its most common form comes as an oral medication taken by those who don’t have HIV. PrEP can help prevent HIV from infecting and spreading through your system. Since PrEP is relatively new, many people are still learning about the medication. Here are six PrEP myths debunked.

First, let’s look at its efficacy. According to the Centers for Disease Control and Prevention (CDC), PrEP has been shown to reduce the risk of getting HIV from sex by 99% when taken as prescribed. And it can even reduce the risk to intravenous drug users by 74% if taken daily. Currently, the two FDA-approved PrEP medications are Truvada® and Descovy®.

Consistent use allows the medicine to remain present in the bloodstream of an HIV-negative individual. If you’re exposed to HIV, PrEP will block the invading virus from spreading throughout your body.

Myth: You don’t need to use condoms on PrEP.

PrEP provides protection from HIV, but it does not protect against other STDs like gonorrhea and chlamydia. Using condoms along with PrEP can help reduce your risk of contracting an STD.

Myth: You can start taking PrEP after you’ve been exposed. 
PrEP is for people who are at risk for HIV. According to the CDC, PrEP is not the right choice for people who may have been recently exposed to HIV. If you think you’ve been exposed in the last 72 hours, talk to your health care provider, an emergency room doctor, or an urgent care provider about post-exposure prophylaxis (PEP) immediately. 

Myth: PrEP is only for gay men. 
PrEP is recommended if you have an HIV-positive partner, a partner with multiple partners, or a partner whose HIV status is unknown. Truvada® is also specifically recommended for those taking drugs intravenously and who are at risk. Descovy® is not for those at risk through vaginal sex. 

Myth: You don’t need to take PrEP every day. 

PrEP is a both a daily prescription and on-demand medication depending on your situation and risk level. Studies have shown on-demand PrEP to be effective for gay and bisexual men having sex without a condom who are not at ongoing risk of HIV, but studies have yet to show the medications on-demand efficacy for heterosexual partners. The daily medication is for those with an ongoing risk of contracting HIV. In this situation, PrEP needs to be taken every day as prescribed for it to work effectively. If it’s not taken daily, there may not be enough medicine in your bloodstream to block the virus. 

To help you remember to take your PrEP pill, you can try our helpful Reminders feature in the Alto app that will let you know when it’s time for your next dose. To ensure you don’t run out of PrEP, you can also opt into auto refills so that we can reach out to you when you’re close to being due for your next delivery.

It’s true that paying for PrEP out-of-pocket can be costly. The good news is that most insurance plans and state Medicaid programs cover PrEP. There are also PrEP assistance programs that can help you get the medication for low or no cost, even if you don’t have insurance.

If you think PrEP may be right for you, make an appointment with your doctor or healthcare provider. They can answer any questions you have, write a prescription for you (PrEP is prescription-only), as well as help you set up your HIV test, which is required before you can start taking PrEP. If you don’t have a health care provider or can’t get a prescription from your doctor, organizations like Please Prep Me can help quickly connect you with a provider who can write you a prescription for PrEP. 

If you have additional questions, we recommend talking it over with your provider. When it comes to helping you set up auto refills, daily reminders, or to ensure you get your medications the day you need them, our team of expert pharmacists is here to help. We’ll also deliver your prescription for free and send you quarterly lab reminders. You can download the Alto mobile app from the App Store or Google Play to get started.

Reach out to our HIV speciality team at 1 (800) 874-5881 (call/text) or send us a message through our mobile app. 

Expires 04/01/2021

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You’ve made a commitment to your health, so here’s our commitment to you: free deliveries, quarterly lab reminders, and expert pharmacist support to answer any of your questions.

Your patient care and pharmacist team at Alto has deep experience in your medication regimen. You’re in this for the long haul, and we are, too.

Alto’s very first deliveries were birth control medications. We’ve grown, but our pharmacies still stock hundreds of options for you.

A new diagnosis can bring both reassurance that there’s a plan and worry about what’s next. Alto has all the medication you’ll need to feel in control and on the path to feeling better.

"Alto was a lot easier and always a lot more reliable than going to the pharmacy"

My medicine doesn’t seem to be working.

This acne medicine is upsetting my stomach.

When you have questions about side effects, or are worried about missing a dose, or not sure if you’re administering it correctly — we’re here to lend a hand.

With Alto, you won’t have to fight the lines at the pharmacy. Our couriers hand-deliver your medication to your door, whenever and wherever you need it.

Ask your doctor to send your prescription directly to Alto or ask us to transfer refills from your old pharmacy. We’ll look for any savings, including coupons and assistance programs, and reach out when it’s time to schedule your free delivery.

Yes. As a full-service pharmacy, Alto can fill nearly all medications, including specialty, over-the-counter, brand, and generic. Alto’s pharmacists have deep expertise in many clinical areas, including heart and lung health, diabetes, fertility, HIV/PrEP/HRT, and more.

Yes. We accept most major insurance plans, including government-administered plans, and always work to get you the lowest price. Please note that coverage varies by state. For up to date information on coverage in your area call us at 1 (800) 874-5881.

Wellness and prevention, on your terms.

We’re specialists in medication for:

PrEP

Hormone replacement therapy

Birth control

Sexually transmitted infections

"Alto was a lot easier and always a lot more reliable than going to the pharmacy"

Ask your pharmacist, not the Internet.

Free hand-delivery to your door.

FAQs

How does Alto work?

Do you carry my medication?

Will I be covered by my insurance?

Switch to a better pharmacy.

Wellness and prevention, on your terms.

We’re specialists in medication for:

PrEP

Hormone replacement therapy

Birth control

Sexually transmitted infections

"Alto was a lot easier and always a lot more reliable than going to the pharmacy"

From Our Blog

Debunking Common Myths about PrEP

Navigating HIV Treatment and Prevention During COVID-19

Tips for Navigating Birth Control Costs

Ask your pharmacist, not the Internet.

Free hand-delivery to your door.

FAQs

How does Alto work?

Do you carry my medication?

Will I be covered by my insurance?

Switch to a better pharmacy.