Updated January 31, 2025 

To further support our community during this challenging time, we're offering a $200 refund on out-of-pocket medication costs for eligible* fertility patients affected by the wildfires. Our goal is to help ease some of the financial burden many are facing during an already sensitive and emotional time, allowing patients to focus on their health and treatment without additional stress.

For details on eligibility, qualifications, and how to apply for this refund, please visit: https://www.alto.com/la-hardship-fund. 

*See terms and conditions below.

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Alto’s not just a business that operates in California—we’re part of the community.

The recent wildfires have taken a heavy toll on many of our neighbors, affecting not just homes and belongings, but our sense of stability and peace of mind. Whether you’re directly impacted or helping those who are, we’re here to help make sure that your health remains a priority. That’s why we’re committed to providing continuous care by ensuring you have access to the medications you need, no matter what else is going on in the world.

To help ease the burden during these difficult times, we’re providing free same-day medication delivery for all patients across Los Angeles County. This offer will be automatically applied at checkout in the Alto app or online platform, with no action required on your part. If you're not using these self-serve options, don’t worry–our team will waive delivery fees to make sure you get the support you need. We hope this service gives you one less thing to worry about, so you can focus on what matters most—taking care of yourself and your loved ones.

We’re working on additional ways to support the community, and we’ll continue to update this page with new resources and efforts as they develop. 

The road to recovery may be long, but we’re not going anywhere. As your neighbor, your pharmacy, and your partner, Alto is here to provide the support you need—today, tomorrow, and always.

Wishing you well,
The Alto Pharmacy Team

*Promotion valid only for Alto Fertility patients. Eligible fertility patients must complete form. Eligible fertility patients must receive at least one fertility medication delivery, defined as Gonal/Menopur/Cetrotide/Ganirelix. This offer is available to all new fertility patients. Not eligible with other clinic or Alto deals. This credit applies only to charges paid directly by the patient without third-party reimbursement (e.g., insurance or financing programs). Products which are eligible for coverage through a patient’s insurance (including commercial and government insurance programs), employee benefit program, or 3rd party-financing are ineligible for the credit. Additionally, the credit cannot be applied toward any government insurance benefit out-of-pocket spending calculations, such as Medicare Part D True Out-of-Pocket Costs (TrOOP). The credit cannot be redeemed for cash and may not be sold or transferred to another patient. Alto reserves the right to discontinue this program at any time. This promotion is subject to all applicable laws and regulations. Eligibility will be verified by Alto Pharmacy prior to the issuance of any credit.