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We make it easy to get your prescription, at the best price, delivered to your door — for free.

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How Alto works

Send in a prescription

Create an account to transfer your existing prescription or ask your doctor to send a new prescription to Alto.

See your savings

We'll search for savings on your medication and show you delivery options. We accept most major insurance plans.

Receive your delivery

You pick the day and time and we'll deliver it by hand, for free. No delivery or hidden fees.

It’s really that simple

Send us your prescription and we’ll take care of the rest. We handle your insurance paperwork and identify ways to save you money. As soon as your medication is ready, we’ll send a text or give you a call to schedule your free delivery.

The lowest price, no hidden fees

Our team works tirelessly behind-the-scenes to find you the best price. Every time you send us a prescription, we’ll comb through our database of coupons, copay cards, and other savings options. Plus, our services and delivery are always free — there are absolutely no hidden fees.

Free same-day delivery

We hand-deliver your medications at the time and location that works best for you. Get delivery updates via text or track your courier in real-time within the Alto app. We’ll leave your medications in a designated safe place for secure, contact-free delivery.

Set automatic refills and reminders

We’ll make sure you never miss a dose or run out of the medication you need. We’ll automatically coordinate refills for you, then reach out to schedule your delivery. You can also use the Alto app to set reminders to take your medications.

Chat with a pharmacist

When you have questions, our pharmacists are just a message away. No need to wait in line; simply call or message whenever you need advice, 7 days a week.

"I'm so happy with Alto. I will never go back to another pharmacy again...Thank you for making our busy family's world much easier"

Based on 1269 reviews

"It's been a life changer for me - how easy it is to use. I'll never go to a pharmacy again."

-Lisa, Alto patient

FAQs

Do you carry my medication?

Yes. As a full-service pharmacy, Alto can fill nearly all medications, including specialty, over-the-counter, brand, and generic. Alto’s patient care pharmacists have deep expertise in many clinical areas, including heart and lung health, fertility, HIV/PrEP/HRT, diabetes, and more.

Will I be covered by my insurance?

Yes. We accept most major insurance plans, including government-administered plans, and always work to get you the lowest price. Please note that coverage varies by state. For up to date information on coverage in your area call us at 1 (800) 874-5881.

Will my medications cost more through Alto?

Nope! Your copay stays the same and delivery is always free. Our team works tirelessly behind-the-scenes to find you the best price — we’ve saved our patients more than $79 million on their medications.

How can I refill my medication?

We coordinate with your doctor and insurance company to make sure you never run out of the medication you need. We’ll remind you to schedule a delivery when a refill is ready, and you can opt into automatic refills online, in the app, or by calling us at 1 (800) 874-5881.

Can I chat directly with the pharmacists?

Yes, our pharmacists and patient care team are just a call or message away: Monday through Friday 6 am - 9 pm PT ( 9 am - 12 midnight ET) and Saturday and Sunday from 7 am - 6 pm PT (10 am - 9 pm ET).

The easiest and most secure way to message with our pharmacists and patient care team is through the Alto app! You can downloading the app or create an account at alto.com to start messaging today.

Call: 1 (800) 874-5881

What are your hours of support?

Need assistance? We’re here to help you Monday through Friday 6 am - 9 pm PT (9 am - 12 midnight ET) and Saturday and Sunday 7 am - 6 pm PT (10 am - 9 pm ET).

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