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Press Release

Alto Expands Services to Reach More Patients, Provide Greater Flexibility and Convenience

Alto Expands Services to Reach More Patients, Provide Greater Flexibility and Convenience

Express Delivery, Express Pick Up now available at Alto pharmacy locations; home delivery now available for fertility patients in all 50 states

Express Delivery, Express Pick Up now available at Alto pharmacy locations; home delivery now available for fertility patients in all 50 states

Aug 20, 2024

Alto Pharmacy

Express Delivery Alto Pharmacy
Express Delivery Alto Pharmacy
Express Delivery Alto Pharmacy

San Francisco, CA - August 20, 2024 - Alto Pharmacy, a full-service, digitally-powered pharmacy, announced today the expansion of its services to provide patients with faster and even more convenient delivery options. 

Alto’s new Express Delivery service provides courier delivery as fast as one hour after order placement. The $14.99 Express Delivery service is available for eligible medications delivered within 20 miles of an Alto pharmacy location. If an order is eligible for Express Delivery, the service will automatically appear as one of several delivery options at checkout within the Alto app. Alto continues to offer standard same-day delivery for $9.99, and free delivery for next-day deliveries and beyond. In addition, patients can now pick up their medication at an Alto pharmacy location within one hour of order placement through Alto’s new Express Pick Up service. Express Pick Up is free and available on orders placed via the Alto app. 

Alto also recently expanded its home delivery service to reach fertility patients in all 50 states. Now, fertility patients can receive Alto’s industry-leading care and support, no matter where they live or their proximity to a pharmacy - including those living in pharmacy deserts. This includes medications delivered straight to a patient’s doorstep, with same-day and next-day options that protect the integrity of time-sensitive treatment plan; affordable pricing and payment support; on-demand, personalized support with Alto’s fertility-trained pharmacists; and additional resources like injection video guides to help patients feel confident about their treatment.

These new delivery and pick up services underscore Alto’s commitment to its mission of fulfilling medicine’s true purpose — to improve quality of life — for everyone who needs it.

“At Alto, we’re evolving every step of the pharmacy and medication delivery process, from the moment your doctor writes your script until you have your medication in your hands,” said Dave Graybeal, Alto’s Chief Operating Officer. “We’re leveraging our expert pharmacists and our best-in-industry technology to ensure that patients get their medications the fastest and most convenient ways possible - including through our new Express Delivery and Express Pick Up services and national home delivery for fertility patients. We’re proud to offer these new, patient-centered options, and we look forward to providing even more patients with the best possible pharmacy experience.” 

About Alto Pharmacy

Alto Pharmacy is a full-service, digitally-powered pharmacy that makes it simple to live your healthiest life by providing an easier, more supportive and more affordable pharmacy experience. We’re redefining what a pharmacy can do, with fast and reliable prescription delivery, tools like treatment reminders and medication bundling, direct access to care specialists, and support with insurance and cost savings. By focusing on the person behind the prescription, our model boosts adherence, improves health outcomes, and keeps our customers returning month after month. Learn more at www.alto.com